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Help & Troubleshooting



NBN Equipment Setup

  • Fibre to the Node (VDSL)

  • Fibre to the Building (VDSL)

  • Fixed Wireless (Ethernet)

  • Fibre to the Curb (Ethernet)

  • Fibre to the Premises (Ethernet)

  • Hybrid Fibre Coaxial (Ethernet)

BYO Modem Setup

  • D-Link DSL 3900 (VDSL)

  • D-Link DSL 3900 (Ethernet)

  • Netcomm NF10WV (Ethernet)

  • Netcomm NF18ACV (VDSL)

  • Netcomm NF18ACV (Ethernet)

  • TP-Link VR1600 (VDSL)

  • TP-Link VR1600 (Ethernet)

  • ZTE H268A (VDSL)

  • ZTE H268A (Ethernet)