About the Flip team
Our Vision: Empowering Connections, Delivering Value.
At Flip
Our core values are defined around how we show up as a company.
- We believe in Fairness of access that no matter where or who you are you should receive affordable internet service.
- We want to build Loyalty with our customers so they can see us just not as an internet provider but a company that's there to solve their communication needs.
- We believe in the power of Innovation so that we can deliver solutions and experiences that solve our customers unique needs.
- & We believe our teams are Passionate about helping our customers; by going above and beyond to ensure very interaction is meaningful and every solution is tailored to meet our customer needs.
Who We Are
Welcome to Flip, a leading Australian telecommunications and entertainment brand that has been providing exceptional service since 2015. We are committed to providing our customers with the best possible experience, whether they are using our NBN, mobile, or IPTV services.
Our NBN service offers access to Australia’s high-speed internet network, with unlimited monthly data and competitive prices. We understand the importance of staying connected, and we strive to provide reliable and cost-effective internet services to Australians without the need for long-term contracts or expensive data charges.
In addition to our NBN service, we also offer mobile plans that are designed to meet the diverse needs of our customers. Our mobile plans come with great features and competitive prices, ensuring that you stay connected and in control wherever you go.
We are a proud Australian-owned company with 40 years of Telco and Digital experience. Our commitment to the community is at the heart of everything we do, and we are actively involved in many cultural events, festivals, and community organizations.
At Flip, we are passionate about providing the best possible service to our customers. We are constantly looking for ways to improve and innovate so that we can continue to meet the changing needs of our customers in today's rapidly evolving world.
Awards
At Flip, we are proud of the recognition and awards we have received for our commitment to providing high-quality broadband services to our customers.
Proudly won Mozo Experts Choice 2022/2023 - Back to Back Broadband Provider Of The Year
Broadband Provider of the Year This year, Flip has been recognized as a budget NBN provider in the Finder Awards 2023.
Flip was also awarded the winner for the Best Value NBN Plan for the year 2020 and won for the Best NBN 50 Plan (50/20) for our Fast 50 plan in 2019 and 2018.
Flip TV was also awarded Best Value NBN Broadband Plan by Money magazine in their annual Best of Best awards 2018.
We've also had multiple recommendations over various months from the popular comparison website Whistle Out over the past 2 years for our great value plans.
