This website with URL address: https://www.flipconnect.com.au (Website) and the IPTV service offered by Flip TV (Service) is owned and operated by Flip TV Pty Ltd (ABN 78 600 712 230) (Flip).
Flip also owns the following domain names and web pages linked to the Website: https://www.fliptv.com.au
Flip collects and uses personal information from visitors to the Website and use of the Service, including information or opinions which are capable of identifying visitors, such as the visitor’s name, address, contact telephone numbers, date of birth, gender, age, occupation, email address or Payment Option (Personal Information). Other Personal Information Flip may collect includes information based on your use of the Service which includes content you have viewed or searched for, and reviews and ratings of that content.
Flip does not wish to collect information about visitors which is sensitive information as defined under the Privacy Act 1988 (Cth) (Privacy Act), being information or opinions about the visitor’s health, political affiliations, sexual preferences, religious beliefs, racial or ethnic origin or other such private information. However, in some case, Flip will collect sensitive information but only when it is voluntarily given to Flip by the individual or his or her parent or legal guardian. The collection of this information from potential service users is required to determine the availability and suitability of the Service and to ensure the highest quality of service provision.
Individuals do not have to supply Flip with their personal or sensitive information. However, if the individual chooses not to, Flip may be unable to provide the Service.
Flip may collect Personal Information about you from related bodies corporate of Flip Partners (see section 5), from our distributors and other service providers and when you request information about our products and services. We will only collect Personal Information that is necessary for one or more of our functions.
Flip will use its reasonable endeavours to protect and maintain the security of your Personal Information and to make the Website and Service as secure as possible against unauthorised access. Flip's officers, employees, agents and third party contractors are expected to observe the confidentiality of your Personal Information. Despite its reasonable endeavours, Flip is unable to ensure or warrant the security of any Personal Information transmitted to Flip and all Personal Information disclosed by you to Flip is at your own risk.
Flip may use your Personal Information to inform you about the Website, goods, services, offers or other matters which Flip believes are of interest to you. For example, the Personal Information is collected by Flip to:
(a) enhance your use of the Website and the Service and to assist us in service provision; and
(b) analyse and understand our audience;
(c) improve the Service (e.g. delivery optimization, content selection, and recommendation algorithms); and
(d) determine your general geographic location, providing localized content, providing you with customized and personalized viewing recommendations, determining your ISP.
Flip may provide your Personal Information to its related bodies corporate. You acknowledge and agree that Flip may also disclose your Personal Information to sponsors, business partners, distributors, suppliers, associates, other entities (Partners), credit reporting bodies and credit providers, and any other third-party as may be necessary. Flip’s related bodies corporate and Partners may be located both in and outside Australia. If you subsequently decide that you do not wish to receive information from Partners you may let us know by contacting Flip on 1300 354 788 or email@example.com.
Flip will not disclose your Personal Information to any third party (other than its related bodies corporate or a Partner) without your consent in writing, unless otherwise required by law, or unless such disclosure is reasonably necessary in the opinion of Flip to protect its rights or property or to avoid injury to any person. However, in the event of a merger, acquisition or sale of the whole or part of the business of Flip, we reserve the right to transfer your Personal Information as part of any such transaction.
The Website and the Service may contain direct links to other sites operated by Partners or other third parties. You acknowledge that such sites are not operated by Flip. Advertisements on the Website and links to or from other sites do not constitute sponsorship, approval, endorsement of the content, policies, practices or services offered on those advertisements or sites.
7.1. Flip will use its reasonable endeavours to keep your Personal Information accurate, up-to-date, relevant and not misleading. You may obtain access to the Personal Information which Flip has collected about you via its Website or the Service by contacting Flip on 1300 354 788 or firstname.lastname@example.org. Flip will use its reasonable endeavours to provide a complete list of your Personal Information within 14 days of receipt of your enquiry. Flip reserves the right to charge a reasonable fee for this service.
7.2. If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request Flip to amend it. Flip will consider if the information requires amendment. If Flip does not agree that there are grounds for amendment, then Flip will add a note to the personal information stating that you disagree with it. Flip may require individuals to pay a fee in support of our administrative costs in attending to enquiries regarding personal information.