How am I billed?

Your charges will start on the date your NBN gets connected. Billing is monthly with the start of the month to the end of the month as your billing cycle. The first bill charges include a pro-rata charge from your activation date to the end of the month plus the following month. From the next month onwards, an advanced monthly charge will apply.

As an example only: The Service activation date is 15th November 2024

The first invoice will be issued early December 2024 and will have the following Charges in the Summary of Charges section under Description on Page 2:

NBN Pro-rata: 15/11/2024-30/11/2024

NBN Unlimited (01/12-31/12)

Then an advanced monthly charge applies to all subsequent invoices.