We will contact you to confirm your order and to set up direct debit. Once confirmed, the streamer box will be sent which should arrive to your address within 3-5 working days.

Upon signing up, a small, set-top box will be delivered to you which is already pre-configured for your channel subscription. Satellite installation is not required.

There are 3 steps:
1.Connect box to power socket via power cable (included)
2.Connect box to your TV via HDMI cable (included)
3.Connect box to your internet via wifi or an Ethernet cable (included)

For more detailed instructions please see our Set Up and User Guide

Unfortunately no. Our streamer boxes are very easy to setup and come with an easy-to-follow instruction guide. We can help you over the phone in multiple different languages if you need help with the installation.

Yes, Flip TV requires a good internet connection. A minimum speed of 3Mbps is recommended.
Flip TV uses approximately 1GB per hour of streaming.